Erin Evans
Client Care Associate
Monday - Morning
Wednesday - Morning
Friday - Morning
availability:
In-Person
Location:
About Erin
As a Client Care Associate at Centre Wellness, Erin supports both clients and the clinical team by helping to create a welcoming and well-organized experience from the first point of contact. Whether responding to an inquiry, coordinating an appointment, or taking care of the many details behind the scenes, Erin approaches her role with warmth, professionalism, and thoughtful attention. She shares,
Erin believes in the inherent dignity of every person and recognizes that no two stories or life journeys are the same. Her approach to client care begins with listening for understanding, respecting each person’s individual needs and values, and creating genuine connection while maintaining a professional and supportive presence.
When clients connect with Centre Wellness, she wants them to feel seen, heard, and valued. Her goal is for each person to leave an interaction feeling more at ease and confident in their care, knowing that their questions matter and that important details will not be overlooked.
Clients can rely on Erin for prompt, thoughtful communication and practical support throughout their experience with the clinic. From helping connect clients with a clinician who is well suited to their needs, to answering questions and managing bookings, cancellations, and changes, she aims to make each step feel clear, comfortable, and manageable.
Clients can rely on Erin for prompt, thoughtful communication and practical support throughout their experience with the clinic. From helping connect clients with a clinician who is well suited to their needs, to answering questions and managing bookings, cancellations, and changes, she aims to make each step feel clear, comfortable, and manageable.
With years of administrative experience across clinical, research, post-secondary, and non-profit settings, Erin brings a strong eye for detail and a natural ability to keep things organized. Her counselling studies have further deepened her understanding of mental health and of what someone may be experiencing when they reach out for support, allowing her to bring both practical experience and compassion to each interaction.
